LET OUR FAMILY TAKE
CARE OF YOUR FAMILY
ONE CONVENIENT LOCATION, GREAT SERVICES!
At West Towne Pharmacy, we are committed to providing every customer with the very best in pharmacy services. We pride ourselves in offering friendly, personal service to each and every one of our customers. When you come into the pharmacy, you can expect to be warmly welcomed by our caring staff who are always readily available with answers and information regarding your medication questions.
YOUR HEALTH IS
OUR #1 PRIORITY

MEET THE TEAM

Kristen Archibald, PharmD
Owner
Kristen began her career as the Director of Clinical Services at West Towne Pharmacy shortly after graduating from ETSU College of Pharmacy in 2019. Over time, her position grew to include Chief Operations Officer where she began managing pharmacy workflow and oversaw business development. In 2023, she became a proud owner of West Towne Pharmacy. Kristen is passionate about caring for the community, bridging the gap between providers and patients, and going above and beyond to help patients meet their healthcare needs. In her spare time, Kristen enjoys spending time with her loving husband, beautiful daughter, and 6 rambunctious pets.

Evin Hughes, PharmD
Pharmacist
Evin started her community pharmacy journey in 2018 and continued to work as an intern throughout pharmacy school. After recently graduating from ETSU Gatton College of Pharmacy, she is excited to officially begin her career in independent pharmacy. She is passionate about serving others and wants to ensure that her patients get the best care that they deserve. During her spare time, Evin enjoys spending time with her husband and dog, seeing family, traveling, and baking.

Genia Whitehead, PhT
Retail Manager
Genia Whitehead is a proud southerner who was born and raised in Elizabethton, TN. She started with Princeton Drug over 20 years ago with Mark and Doug. She learned a lot from these gentlemen and the original gang. Now, she is excited to be working and learning with the Julie, Miranda, and Kristen. Genia truly enjoys our customers and is working to combine all she has learned over the years to continue to meet the needs of our patients and to put a smile on their faces!

Rebekah Campbell, PhT
Pharmacy Technician
Rebekah is passionate about helping people in the community and knew she wanted to work at West Towne Pharmacy when she received great patient care when she was needing it most. She loves getting to know her patients and building bonds with them while helping them get the care they deserve. In her free time she enjoys thrifting, going to the movies, being outdoors, and spending time with her husband Justin, dog Ringo, and the rest of her family.

Kati Austin
Student Pharmacist
Kati is a second year pharmacy student at ETSU's Bill Gatton College of Pharmacy with an expected graduation date of 2026. She graduated from Appalachian State University in 2022 with a Bachelor's in Exercise Science. Prior to working at West Towne Pharmacy, she worked as a hospital technician and is excited to transition to serving the community in the independent retail setting. She is passionate about helping patients, working on a team, administering vaccines/shots, and learning about medications. In her spare time, she enjoys hiking, thrifting, and rollerblading.
FREQUENTLY ASKED QUESTIONS
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What are your pharmacy hours?West Towne Pharmacy's hours are: Monday-Friday: 9:00AM - 6:00PM Saturday-Sunday: CLOSED Our drive-thru service is open during regular business hours.
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How do I refill my prescription?You can refill your prescription several ways: Refill online by clicking here (or click the refill button at the top of this page). Download the Rx Local mobile app and refill anytime from anywhere. Click here to download from the App Store, and click here to download from Google Play. Give us a call during normal business hours.
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Does your pharmacy offer medication delivery?Yes! We offer FREE local prescription delivery, or you can stop by our convenient drive-thru window at West Towne Pharmacy.
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What insurance do you accept?We are proud to accept most major health insurance providers and offer competitive pricing. All you have to do is get your prescriptions sent to our pharmacy, and our experienced team handles the rest! For those on Medicare, we can also help you review your options so you can find the right plan for your health needs.
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How do I transfer my prescriptions to your pharmacy?Transferring is easy! Click here to fill out a transfer form. Once it's completed and submitted, we take care of the rest!
LOVE US? REVIEW US!

At West Towne Pharmacy, we are always striving to provide high-quality, personalized care, and to do so we rely on your honest feedback! We would greatly appreciate if you would share your experience with us by leaving a review on Facebook or Google.