PATIENT ACCESS PROGRAM
WHAT IS THE PATIENT ACCESS PROGRAM?
IMPROVING QUALITY OF LIFE THROUGH ADHERENCE AND COLLABORATION
Our patients mean more to us than medications or a business transaction. They are people with a story, a family, a history and a future. When they come to our pharmacy, they become our family. We care about them and want them to feel their best, so they can enjoy their lives outside of our pharmacy walls. We developed our referral-based Patient Access Program for patients having difficulty managing complex medications regimens, visiting multiple doctors, or needing assistance with mobility or transportation. Whether your patients’ barriers to adherence are physical, financial, or cognitive, partnering with our Patient Access Program can help.
MONTHLY CARE CALLS
TOUCHING BASE TO CHANGE LIVES.
Our specially-trained certified pharmacy technicians conduct care calls to check in on patients prior to organizing their monthly medication refills. This opportunity allows us to monitor adherence and address areas of concern such as access to transportation, medication adverse events, and medication changes to reduce hospitalization risks and improve quality of life.
EMPOWERING PATIENTS TO UNDERSTAND THEIR REGIMEN.
Patients will meet with a pharmacist at enrollment then as needed afterwards for a comprehensive medication review to address gaps in therapy, disease state education, and adherence. Providers will receive a "Patient Report Card" after each medication reconciliation that contains an updated med list, problem list, labs, adherence report, and any pertinent findings.
SIMPLIFYING THE REFILL PROCESS.
Our synchronization program eases the burden of your office staff receiving multiple phone calls a month from the same patient. We work with our patients to determine a date that works best for them. We fill all their medications on the same day so they only have to make one trip to the pharmacy. If patients are started on a new medication, we will fill enough to sync up with their other medications.
IMPROVE ADHERENCE RATES - REDUCE HOSPITALIZATIONS
Our bubble packaging program improves adherence, reduces risk for
medication taking errors and makes it easier to monitor and assist patients. We offer packs that best fit our patients' needs, whether it is a once daily dosing, twice daily dosing, or any other dosing schedule patients may need.
LIMITED TRANSPORTATION? NO PROBLEM.
We offer delivery to patients’ homes for no additional cost Monday through Friday. We customize delivery days to meet our patient's needs.